Security & Compliance

Your data is Fort Knox secure

We protect your shop's data with enterprise-grade security, regular audits, and industry-leading compliance certifications. Because your customers' trust is everything.

Core security features

Built secure from the ground up

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Enterprise-Grade Encryption

All data encrypted in transit (TLS 1.3) and at rest (AES-256). Your customer data is protected at the same level as Fortune 500 companies.

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SOC 2 Type II Certified

Independently audited and certified annually. We meet the highest standards for security, availability, and confidentiality.

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Regular Penetration Testing

Quarterly security audits and penetration testing by third-party security firms to identify and fix vulnerabilities.

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Automated Backups

Your data is backed up every 6 hours to geographically distributed data centers. Point-in-time recovery available for 30 days.

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Two-Factor Authentication

Optional 2FA using authenticator apps or SMS. Add an extra layer of security beyond passwords.

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Audit Logs

Comprehensive activity logging for all user actions. Track who accessed what and when for compliance and security.

Compliance certifications

Independently audited and certified

We meet or exceed industry standards for data security and privacy

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SOC 2 Type II

Annual audits by independent firms

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GDPR Compliant

EU data protection standards

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CCPA Compliant

California privacy regulations

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PCI DSS Level 1

Secure payment processing via Stripe

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HIPAA Ready

BAA available for medical fleet shops

Want to see our security documentation?

Request Security Details

Technical security

Defense in depth

Multiple layers of security protect your data at every level

Hosting Infrastructure

  • ✓AWS with 99.99% uptime SLA
  • ✓Multi-region redundancy
  • ✓Auto-scaling for performance
  • ✓DDoS protection at network layer

Application Security

  • ✓Web Application Firewall (WAF)
  • ✓Intrusion detection and prevention
  • ✓Rate limiting and throttling
  • ✓SQL injection protection

Data Security

  • ✓Encrypted database connections
  • ✓Field-level encryption for sensitive data
  • ✓Secure key management (AWS KMS)
  • ✓Zero-knowledge architecture option

Access Controls

  • ✓Role-based access control (RBAC)
  • ✓Principle of least privilege
  • ✓Session management and timeout
  • ✓IP whitelisting available

Security operations

How we stay secure

Secure Development

Our engineering team follows secure coding practices with code reviews, static analysis, and security testing integrated into our CI/CD pipeline.

Incident Response

24/7 security monitoring with dedicated incident response team. We'll notify affected customers within 72 hours of any data breach as required by law.

Employee Training

All employees complete security awareness training. Access to production systems is strictly limited and monitored.

Vendor Management

Third-party services are vetted for security compliance. We only work with SOC 2 certified providers like AWS, Stripe, and Twilio.

Responsible Disclosure

We appreciate the security community's help in keeping 360AutoShop secure. If you've discovered a security vulnerability, please report it to us responsibly.

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Email security@360autoshop.com

Include detailed steps to reproduce the issue

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We'll acknowledge within 24 hours

And provide a timeline for resolution

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Bug bounty rewards available

Up to $5,000 for critical vulnerabilities

Please do NOT:

  • • Test vulnerabilities on production systems
  • • Access or modify customer data
  • • Publicly disclose the vulnerability before we've fixed it
  • • Perform automated vulnerability scans

Security Status

Monitor our security and uptime in real-time

All Systems Operational

Last security audit: December 2024 | Next audit: March 2025